Shipping and Returns Policy
Items are shipped using well reputed, international delivery services. Shipping costs vary by weight,
shipping method and your area/country of residence.
We ship one week after receipt and confirmation of order. We will send an e-mail confirming that the
order has been shipped.
Depending on the local embargoes and custom restrictions, we may be unable to ship to some parts of
the world. If this is the case with an order, we will notify the customer promptly via an e-mail that the
order is being cancelled. Any charges to the customer’s credit card or personal account will be returned.
Any import taxes, custom duties or fees levied by the custom officials remain the customer’s
responsibility along with any delays in delivery caused during customs clearance.
Currently we do not entertain any product exchanges. In case a customer receives a defective product
that they would like to return, they are required to inform us within 2 working days of receipt. E-mail us
at firstname.lastname@example.org to request a return consideration.